A: We accept the following payment methods:

• Credit Cards: VISA, Master, JCB, Diners, AMEX, DISCOVER
• QR Code Payments: PayPay, Rakuten Pay, d-Payment, au PAY, Merpay, J-Coin Pay

• Please note that we are a cashless facility and do not accept cash.

A: We are open year-round. However, we may be closed occasionally for maintenance. Please check our “News” page or official announcements for details.

A: Payment is required in advance.

A: No, you can use our facilities without membership.

A: Usage fees vary depending on the plan. Please see our pricing guide for details.

A:

• Sauna & Lounge: 11:00 AM – 9:00 PM (Last entry: 8:00 PM)
• Restaurant “Esoragoto”: 11:00 AM – 9:00 PM (Last order: 8:30 PM)

A: Last entry to the Sauna & Lounge is at 8:00 PM. The restaurant’s last order is at 8:30 PM.

A: The sauna fee includes a face towel, bath towel, toothbrush, razor, and hairbrush.
Shampoo, conditioner, body soap, hair dryers, and skincare products are also provided.

A: Tattoos are not permitted.

However, guests may enter the facility if their tattoos can be fully covered with up to two tattoo cover stickers (11 cm × 11 cm each) sold by our facility.

Stickers are available for purchase at the front desk for ¥200 each.

A: Sauna availability varies by day.

On Gamedays:
Ishidō (Stone Cave) is designated for men, and Yukidō (Snow Cave) for women.

On Non-Gamedays:
Both saunas are designated for men only.

A: Yes, lounge-only access is available for ¥1,000.

A: Complimentary drinks are available in the lounge. Beer and other beverages are also available for purchase.

Outside food and drinks are not permitted.

A: Same-day re-entry is available for sauna guests.

Please present your receipt (with the date stamp) upon re-entry.
For security reasons, please do not leave your belongings unattended.

A: Children are welcome.

However, children under junior high school age are not permitted to use the sauna.

A: Basic clothing items are available for purchase at the sauna counter. Please ask our staff for assistance.

A: Yes, you can use the restaurant “Esoragoto” without using the sauna.

A: Restaurant menu items must be consumed within the restaurant area. They are not permitted in the lounge.

A: We do not offer private rooms.

A: Reservations are not accepted. Seating is on a first-come, first-served basis.

A: Gluten-free udon noodles (made without wheat) are available.

A: It refers to a diet that excludes gluten, a protein found in wheat and other grains. Our restaurant offers udon noodles made without wheat.

A: As reactions vary by individual, please consult your doctor before consuming.

A: Outside food and drinks are not permitted for hygiene and safety reasons.

A: We ask that you use the ticket machine inside the restaurant to place your order.

A: We recommend our “Kihon-no-Udon” (Basic Udon) to experience our signature flavor.

A: Please follow the on-screen instructions on the tablet at the entrance and enter your party size.
A numbered ticket will be issued after check-in.

A: No, you do not need to wait at the entrance. You can check your status by scanning the QR code on your ticket. We also offer notifications via email or LINE when your turn is approaching.

A: You can check your position by scanning the QR code on your numbered ticket. We provide real-time updates on the number of waiting parties and current status.

A: If you are not present, we will move to the next guest in line. Please be aware that your entry may be automatically canceled if a certain amount of time passes after your number is called.

A: Our hours are the same on both game days and non-game days:

Sauna & Lounge:
11:00 AM – 9:00 PM (Last entry: 8:00 PM)

Restaurant “Esoragoto”:
11:00 AM – 9:00 PM (Last order: 8:30 PM)

A: A designated vaping area is available opposite the sauna counter.

Only electronic cigarettes are permitted. Smoking of traditional tobacco products is not permitted.

A: Yes, free Wi-Fi is available throughout the facility.

A: We do not have a dedicated or affiliated parking lot.
Please use public transportation or the parking facilities within F VILLAGE.

【F VILLAGE】 Car & Motorcycle Parking:
https://en.www.hkdballpark.com/ticket/parking /

A: Bicycle parking is available within F VILLAGE.
We recommend accessing via Elfin Road, a pedestrian and bicycle path.

【F VILLAGE】 Access by Bicycle:
https://en.www.hkdballpark.com/access/bicycle/ 

■ For Media Professionals (Filming Inquiries)

Our facility is available as a filming location for commercials, dramas, films, and magazines.
Please contact us via the inquiry form on this website.

■ Available Filming Hours

Please contact us by phone for details.
Filming is generally easier to arrange outside of regular business hours.

■ Application Process

Details will be coordinated following an initial consultation.
Please contact us well in advance to secure your schedule.

■ Equipment Loading

We will guide you on loading routes and logistics based on the size and quantity of your equipment.
Please provide details in advance to ensure safety.